We are not backdating points for customer spending before VetBox Rewards launched on 11th May 2022. However customers who have been with us for more than 6 months will automatically start in the Silver VIP tier (earning 2.5 points for every £1 spent). All existing customers will be gifted the 25 account opening bonus at their next payment date.
Are you backdating points for existing customers? Print
Modified on: Wed, 11 May, 2022 at 4:01 PM
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