Please check the "Spam" folder of your email account. Customers have recently reported that our replies sometimes get redirected here.
The "Spam" or "Junk" folder can usually be found in the same area of your account as you would find your "Sent" and "Draft" folders.
Is it the weekend? We encourage our Support Team to enjoy their weekends, but they will get back to you ASAP.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article